Contact Us — Let's Talk Gemstones
Have questions about our inventory? Need a custom quote? Want to discuss bulk ordering? We're here to help. Fill out the form below and a member of our team will respond within 24 business hours.
Get in Touch
Business Hours
- Monday–Friday: 9 AM–6 PM EST
- Saturday: 10 AM–4 PM EST
- Sunday: Closed
We typically respond to emails within 24 hours. For urgent inquiries, call us.
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Common Questions
What's your minimum order quantity?
We're flexible! Small orders start at 50 carats. For volume buyers and manufacturers, we offer tiered pricing at 500 ct+, 2,000 ct+, and 5,000 ct+. Contact us for your specific needs.
Do you offer international shipping?
Yes. We ship worldwide. Shipping costs and timelines vary by location and lot size. Request a quote and we'll provide detailed shipping information.
Can you customize a lot for my specific needs?
Absolutely. If our standard lots don't match your exact requirements, we can source custom selections. Contact us with your specifications and we'll provide options and pricing.
What documentation do you provide with orders?
Every order includes origin details, carat weight estimates, piece counts, and professional product photography. Larger orders can include additional quality documentation.
How are prices determined?
Pricing reflects sourcing costs, quality grade, market conditions, and order size. We provide transparent wholesale rates—no hidden markups. Volume orders receive tiered discounts. Request a quote for specific pricing.
What does AAA grade mean?
AAA gemstones represent the top commercial tier: vivid, saturated color, minimal visible inclusions, and professional-quality polish. They are selected to look exceptional in finished jewelry while remaining practical for wholesale production.
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